Technical Support

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Pre-Sales Technical Support

Any customer currently evaluating AIRmobility® for a production release or just is interesting in learning more for now, our support services are open to you during regular business hours of 8:00 AM to 5:00 PM Pacific Standard Time.

Email:
Phone:

help@westlakesoftware.com
(818) 932 9120

Production Technical Support

Support is offered 24-7-365. If you are an existing customer, you should have access to our after hours numbers and direct e-mail addresses of your denoted rep and support specialist. If not, please contact us at your convenience at:

Email:
Phone:

help@westlakesoftware.com
(818) 932 9120

You may also go directly to your denoted URL portal (if this has been set up for your organization with Westlake). All portals have Help Tabs in which can direct you to where to get help for your issue(s) quickly.

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There is work flow and optimal work flow.

The only way to drive the absolute most out of your wireless field force automation solution is to customize it. When the return on investment is right, and you have a vendor wiling to make the adjustments, returns can be substantial.

Westlake on a regular basis makes derivatives of the core AIRmobility® platform for its customers

Evaluate AIRmobility® and read the Case Studies to show how AIRmobility® can be modified for you needs.

ROI of $1 Billion

Headlining the Ventura Country Register, covered by CNN Financial News, ComputerWorld and many more, Westlake's AIRmobility® was used as a tool to prevent over 75 rolling blackouts in the State of California.

As the State of California would report to Westlake that a black out scenario was eminent, 250 of the largest power users in the state were notified to shut excess power off and broadcast back via wireless within 5 minutes how many mega-watts could be shed.

Click On: Web-to-Wireless Program Manages California's Energy.